Australian Business and Community Network ABN 11 114 688 541 (ABCN) understands the importance of protecting the privacy of an individual’s personal information. This policy sets out how ABCN aims to protect the privacy of your personal information, your rights in relation to your personal information managed by ABCN and the way ABCN collects, holds, uses and discloses your personal information.
In handling your personal information, ABCN will comply with the Privacy Act 1988 (Cth) (Privacy Act) and with the 13 Australian Privacy Principles in the Privacy Act. This policy statement may be updated from time to time.
Personal information is information or an opinion about an identified, or reasonably identifiable, individual. During the provision of its programs and services, ABCN may collect your personal information.
Generally, the kinds of personal information ABCN collects are:
In some circumstances ABCN may also hold other personal information provided by you.
Generally, ABCN collects your personal information directly from you, through the completion of forms, an interaction or exchange in person or by way of telephone, email, video or post. There may be occasions when ABCN collects your personal information from other sources such as from:
Generally, ABCN will only collect your personal information from sources other than you if it is unreasonable or impracticable to collect your personal information from you or if you consent or it is otherwise required by law.
ABCN collects, holds, uses and discloses your personal information where it is reasonably necessary for the purposes of:
ABCN may also use your personal information for purposes related to the above purposes and for which you would reasonably expect ABCN to do so in the circumstances, or where you have consented or the use is otherwise in accordance with law.
Where personal information is used or disclosed, ABCN takes steps reasonable in the circumstances to ensure it is relevant to the purpose for which it is to be used or disclosed. You are under no obligation to provide your personal information to ABCN. However, without certain information from you, ABCN may not be able to provide its programs and/or services to you.
ABCN discloses your personal information for the purpose for which ABCN collects it. That is, generally, ABCN will only disclose your personal information for a purpose set out at paragraph 4. This may include disclosing your personal information to:
ABCN’s disclosures of your personal information to third parties are on a confidential basis or otherwise in accordance with law.ABCN may also disclose your personal information with your consent or if disclosure is required or authorised by law.
ABCN may use and disclose your personal information in order to inform you of programs and services that may be of interest to you. In the event you do not wish to receive such communications, you can opt-out by contacting ABCN via the contact details set out in paragraph 10 or through any opt-out mechanism contained in a marketing communication to you.
ABCN takes steps reasonable in the circumstances to ensure that the personal information it holds is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. ABCN holds personal information in both hard copy and electronic forms in secure databases on secure premises.
ABCN will destroy or de-identify personal information in circumstances where it is no longer required, unless ABCN is otherwise required or authorised by law to retain the information.
ABCN takes steps reasonable in the circumstances to ensure personal information it holds is accurate, up-to-date, complete, relevant and not misleading. Under the Privacy Act, you have a right to access and seek correction of your personal information that is collected and held by ABCN. If at any time you would like to access or correct the personal information that ABCN holds about you, or you would like more information on ABCN’s approach to privacy, please contact ABCN’s Privacy Compliance Officer on the details set out in paragraph 10 below. ABCN will grant access to the extent required or authorised by the Privacy Act or other law and take steps reasonable in the circumstances to correct personal information where necessary and appropriate.
To obtain access to your personal information:
If ABCN refuses your request to access or correct your personal information, ABCN will provide you with written reasons for the refusal and details of complaint mechanisms. ABCN will also take steps reasonable in the circumstance to provide you with access in a manner that meets your needs and the needs of ABCN.
ABCN will endeavour to respond to your request to access or correct your personal information within 30 days from your request.
For further information or enquiries regarding your personal information, or if you would like to opt-out of receiving any promotional or marketing communications, please contact ABCN’s Privacy Compliance Officer Gerry Meleady, Gerry.Meleady@abcn.com.au, Level 3, 141 York St, Sydney 2000 or +61 2 8988 6852.
Please direct all privacy complaints to ABCN’s Privacy Compliance Officer. At all times, privacy complaints:
ABCN’s Privacy Compliance Officer will commence an investigation into your complaint. You will be informed of the outcome of your complaint following completion of the investigation. In the event that you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner.